I'm a 20 year old woman and up until recently, I washed my face twice daily with Neutrogena's Oil-Free Acne Wash (2% salicylic acid), occasionally using Neutrogena's Rapid Clear Stubborn Acne Cleanser (10% benzoyl peroxide) when I had a flare up. I always moisturize with Neutrogena's Oil-Free Acne Moisturizer (0.5% salicylic acid) at night and Neutrogena's Oil-Free Moisture with 15 SPF sunscreen in the morning. I noticed that my face was dry and certain places were peeling, so I switched my face wash to Cetaphil's Daily Facial Cleanser. I've been using this for a couple of weeks and my skin is looking happier. However, the last few times I've washed my face, I've experienced some burning afterwards. I don't know what the problem is as I'm using something much gentler than before.

Thank you for reaching out to us. In answer to your question, it appears that the Cetaphil Cleanser is not working together with your Neutrogena`s products. You might want to consider just a nice, gentle daily cleanser within the Neutrogena brand. I hope this helps, have a nice day! Cyndee Dermstore Esthetician

Face burns when washing

dermstore-editors

Writer and expert13 years ago

Q I'm a 20 year old woman and up until recently, I washed my face twice daily with Neutrogena's Oil-Free Acne Wash (2% salicylic acid), occasionally using Neutrogena's Rapid Clear Stubborn Acne Cleanser (10% benzoyl peroxide) when I had a flare up. I always moisturize with Neutrogena's Oil-Free Acne Moisturizer (0.5% salicylic acid) at night and Neutrogena's Oil-Free Moisture with 15 SPF sunscreen in the morning. I noticed that my face was dry and certain places were peeling, so I switched my face wash to Cetaphil's Daily Facial Cleanser. I've been using this for a couple of weeks and my skin is looking happier. However, the last few times I've washed my face, I've experienced some burning afterwards. I don't know what the problem is as I'm using something much gentler than before.: A
Thank you for reaching out to us. In answer to your question, it appears that the Cetaphil Cleanser is not working together with your Neutrogena`s products. You might want to consider just a nice, gentle daily cleanser within the Neutrogena brand.

I hope this helps, have a nice day!

Cyndee

Dermstore Esthetician