Dermstore Concierge at your service. Beauty advice at your fingertips, we offer personal, one-to-one guidance to answer your skin, hair and make up dilemmas. Equipped with unparalleled wisdom to help you arrive at the perfect regime, our brilliant team have profound beauty knowledge – they’ll help you identify the superpowered ingredient that will coerce your skin to just behave, or find the eyeshadow palette your wardrobe is missing. Friendly, informed and determined to dissipate beauty confusion, the Dermstore Concierge tackles all of your common (and not so!) concerns.

Meet Our Esthetician: Cyndee Roberts

What can someone expect during a consultation with you?

I really like to understand what their skincare concerns are and dig deep into what we can achieve together in this process. And it is a process. Once I email them back with product recommendations, It doesn`t end there. I let my clients know that they can reach out to me with questions or concerns and if they would like to book another consultation. I will always be available for them; this is not a one-sided conversation. I love to hear their questions and how they are doing with the products that they are applying as well as their results.

How did you get into the skin care industry?

I have always been active in the Beauty Business from owning my own Salon to Account Executive for a major skincare company to now as an Esthetician for Dermstore, consulting and answering skincare questions for the past five years.

What are you most passionate about when it comes to skin care? and/or what inspired you to get into the industry?

I consider myself a skincare guru. I really enjoy what I do, because I feel like I have a purpose for helping people to really discover products that will benefit their skin and knowing that I have helped them.

What’s your favorite Dermstore product you can’t live without?

Just one? I have so many, but my favorite would be Paula`s Choice, Intensive Wrinkle Repair Retinol Serum.