Follow the simple steps below in how to return your unwanted items.
1. Register Your Return
Click HERE to start your return with our return partner, ZigZag.
2. Post Your Return
Proceed through to the portal and you’ll be given the option to choose a carrier to fulfil your return.
3. We'll Do The Rest
Once received, we'll refund the amount for the returned goods and send you a notification via email. This can take 3-5 working days from the date we receive the return.
*Eligible returns are in pristine condition and requested within 60 days of receipt. Queries for returns that fall outside the policy can be raised via our customer service team who you can reach by clicking here
You can read our extended Return Policy below for full Terms & Conditions
Return Policy FAQ's
Please note, we don’t offer exchanges. You will need to place a new order and return your original for a refund. This policy is offered in addition to your legal rights.